Introducing ParkStash Tow Manager — A Smarter, Transparent Way to Handle Towing and Parking Enforcement

Introducing ParkStash Tow Manager — a modern towing management solution that allows tow operators to quickly check permit status by license plate and record tows with full documentation, all in real time.

Towing companies often deal with a bad reputation — sometimes seen as predatory or unfair, especially when there’s little to no documentation to justify a tow. After speaking with tow operators, property managers, and enforcers over the years, we’ve learned that outdated, manual processes only make this problem worse — leading to disputes, inefficiencies, and frustrated tenants and visitors.

That’s why we built ParkStash Tow Manager — an end-to-end towing management solution that not only streamlines daily operations but also brings much-needed transparency, accountability, and compliance to towing and parking enforcement.

Here’s how Tow Manager is transforming towing and parking management:

No More Physical Tags — 100% Digital Permits

Tow operators no longer have to print and distribute physical passes to residents and visitors. All permits are digital and directly tied to license plate numbers, eliminating the risk of copied or misused tags. Tow operators can quickly check, in real-time, whether a vehicle has a valid permit using the ParkStash Enforcer App — saving time and reducing errors.

Real-Time Tow Recording with Complete Documentation

When a vehicle is found without a valid permit, operators can record the tow on-site, including photos, notes, timestamps, and exact location details. This creates a fully documented tow record that’s accessible to both tow company admins and property managers — helping avoid disputes and improve compliance.

Mobile LPR for Tow Trucks — Scan Plates Automatically

Tow trucks equipped with Mobile License Plate Recognition (LPR) can automatically scan license plates while patrolling the site. If a vehicle’s plate doesn’t match an active permit, Tow Manager alerts the operator to take action. This allows operators to focus on enforcement without wasting time searching for violations manually.

Instant Violation Alerts from Fixed LPR Cameras

For properties with fixed LPR cameras at entrances, Tow Manager connects directly to detect unauthorized vehicles as soon as they enter. Tow operators receive instant alerts via app, text, and email — enabling them to respond quickly and efficiently.

Tow Logs, Analytics, and Payroll Tracking — All in One Platform

Tow company owners often struggle to track how many tows each operator completes and how to run accurate payroll. Tow Manager simplifies this by allowing admins to:

  • Track tow counts per operator per month

  • See check-in and check-out times for each site visit

  • Run payroll based on actual data from tows and patrols

  • Access comprehensive analytics through an intuitive web dashboard

Property Manager Dashboard — Full Control and Real-Time Sync

Property managers can whitelist vehicles in real time using their web dashboard. This list syncs instantly with the ParkStash Enforcer App, preventing authorized vehicles from being mistakenly towed. Managers also gain full visibility into tow activity, records, and site analytics — creating a transparent, collaborative relationship with their tow partners.

Why Tow Manager Matters:

  • Increases compliance by documenting every tow with evidence

  • Reduces disputes and friction between tow companies, managers, and residents

  • Improves efficiency and reduces manual work for towing companies

  • Connects property managers, residents, visitors, parking enforcers, and tow operators on one unified, real-time system

With ParkStash Tow Manager, towing companies can operate fairly, efficiently, and transparently, while property managers regain control over their parking and avoid unnecessary issues.

By helping towing companies document every tow, avoid mistakes, and stay fully transparent with property managers and residents, ParkStash Tow Manager is not just about streamlining operations — it's about building trust and improving the reputation of towing companies. In an industry often misunderstood, having the right tools can make all the difference.

If you’re a tow operator, property manager, or parking enforcer looking to modernize your towing and parking enforcement processes, contact us to learn more. Book a demo today to transform your parking operations.

Sameer Saran

Sameer Saran is a tech entrepreneur and CEO of ParkStash. He loves building things from scratch - completely bootstrapped ParkStash, pivoted couple of times and now growing faster than he can imagine :) He is a big advocate of sustainable and impact driven technologies which helps environment, improve quality of life, productivity, and efficiency. If you find interesting opportunities to collaborate, feel free to ping him on LinkedIn.

https://www.linkedin.com/in/sameersaran97/
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